How we work

If CRM solutions are new to you, knowing what to expect when you work with us will be reassuring.

At e-reporting.ca inc., we believe in solving your problems quickly and keeping solutions simple. Working with you, we’ll:

Discuss how your teams could be working at their best

Does your company’s performance depend on the efficiency of your customer-facing teams? Do you feel they’re maximizing the value of their business relationships?

During a 45- to 60-minute conversation, we’ll discuss your concerns, goals, business processes, and what’s on your wish list. Because your business is unique, we want to assess your exact needs.

Demonstrate the difference Maximizer CRM can make

If we both feel there’s a fit between our companies, we’ll give a brief, customized demonstration to your key people. You’ll get to see in real time how well Maximizer CRM responds to the principal needs you highlighted.

Tailor Maximizer CRM to your unique needs

After you purchase Maximizer CRM, we modify its options so they fit seamlessly with the way you manage your opportunities, respond to service requests, and carry out your automated marketing campaigns.

Install Maximizer CRM with minimal impact on your work week

You need to keep doing business even as you’re improving your way of doing business. So we’ll make sure there’s minimal or no downtime when we install Maximizer CRM.

Train your people for a fast start

Think of our custom training as insurance for a fast adoption rate. As trainers of Maximizer users for nearly twenty years, we’ll share our experience and knowledge of best practices so that your investment in Maximizer CRM quickly pays for itself in productivity gains.

Customize reports for the way you need information

In addition to the dozens of out-of-the-box reports that come with Maximizer CRM, you can develop customized reports such as: dashboards with KPIs (key performance indicators), Crystal Reports or reports using SQL Server Reporting Services.

Provide extra technical support, should you need it

If you want extra guidance in a particular area, we’ll be glad to advise your team. With our in-depth knowledge of Maximizer CRM, we’ll provide quick, simple solutions at your convenience.

Link other applications to Maximizer CRM

Let us know what you’d like to do and we’ll custom program a solution that will integrate Maximizer CRM with your other software tools.

To maximize the value of your business relationships, contact us today.

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